Home →  Application Support

Application Support

An Important Note About Application Support

The application support provided through the Purchase Advantage website is provided to help customers pick the proper equipment to solve specific water issues. We do the best we can to provide accurate and useful recommendations, however, the effectiveness of provided application support depends on many factors, some of which may be unknown to the authors of this material. The user of this advice assumes all risk when applying advice obtained from this website and Siemens Water Technologies shall not be held liable for any damages related to the use or misuse of any equipment sold or advice taken. If you are unsure of the application or installation of specific equipment or treatments, please seek a qualified professional.

Some common water problems:

My water leaves red or black stains on my fixtures and/or clothing.

My water has tested acidic (pH below 6.8) or I have green or blue green stains on fixtures or blue-green color to my water.

I have sand, silt or other particles in my water.

My water has tested positive for volatile organic compounds.

My water has a rotten egg smell/taste or other bad smell or taste.

My water or a neighbor's water has tested positive for bacteria or cysts.

My water has tested positive for a dissolved contaminent like arsenic, nitrates or perchlorates.

I have poor water pressure.

Please feel free to contact the manufacturer of a specific product with questions. See our manufacturers information page.